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Date added: 05/06/2020 Pharmedix Covid‐19 Return Policy

Pharmedix Covid‐19 Return Policy

Update 05‐05‐2020


Dear Valued Customer:


As health care providers prepare for an increase in patient visits due to COVID-19, Pharmedix has experienced a major increase in the number of units being ordered for certain prescription and OTC products. In an effort to insure that we can continue to provide product to as many clients as possible we are taking the unprecedented step of temporarily suspending our Return Policy retroactive to all orders placed on or after February 1, 2020. This means products ordered during this time period are not eligible to be returned. The only exception to this policy is in the event of a Pharmedix error in ordering and/or shipping.


It is our sincere hope that you will choose to order only as much product as you deem necessary for the foreseeable future. We believe this will allow your colleagues that will remain open during this crisis the opportunity to secure similar product at the time when it is most needed by their communities. You will be notified as soon as we reinstate our regular return policy.


Thank you for your understanding and cooperation in this matter and we look forward to continuing our successful business relationship in the months and years to come.